Pets Best | Pet Insurance Review

The process itself is easy, but it took a month and a half for them to process my claim. They claim they have a “fast claims” process which is extremely untrue. For anyone who needs reimbursement quickly, this is not the insurance company for you.

Aspen had gone in for a dental cleaning, something we knew would not be covered. During the procedure, the vets found two small masses on her gums that they removed, cauterized, and sent for testing. I submitted a claim hoping to at least get something back for the testing. To my surprise, Pets Best covered more than I initially thought they would! Since the masses would need to be removed anyway and, to do so, Aspen would have to be put under general anesthesia, they covered that as well as the testing and other aspects of her being put under. Usually you have to fight with an insurance company to get things covered but here, Pets Best covered things I wasn't even expecting - just doing the right thing by the customer - and saved us hundreds!

So easy to file Quick response time and claim payment! Thanks!

I have used Pets Best since my dog was a puppy and they have always come through for us. Don't know what I would do without it.

Brought my dog to get a dental cleaning, and when i did my claim i was expecting them to only pay a certain amount for the entire service but they went and checked each individual item on the invoice and i ended up paying a lot less then i initially thought.Doing the claim was pretty easy, good service overall.