Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,099

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: charles boddy

Explanation of benefits are very clear…

Explanation of benefits are very clear and always no hassle with my claims. Highly recommend Pets Best.
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5

out of 5

POSTED: | BY: Kate Sparks

Highly recommend...

This insurance has been very easy to use and great to communicate with. I'm so grateful to have it and have needed it since my dog got sick. I recommend it highly!
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4

out of 5

POSTED: | BY: Lisa

Easy process...

Submitting claims is easy and straight forward. The processing usually takes 3 to 4 weeks, and my payment gets deposited to my bank account, so it is all efficient and goes as expected.
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5

out of 5

POSTED: | BY: Heather

Having Pets Best Health Insurance has…been amazing

Having Pets Best Health Insurance has given me the security that I have been able to provide my dog with the cancer treatment she needs. Excellent service.
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5

out of 5

POSTED: | BY: Monica Siems McKay

Super easy!

It's so easy to submit a claim online, and there was good communication about the progress of our claim review. The claim was approved for the full amount we expected. Very happy with the experience overall.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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