Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,099

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Max V

Insurance gotchas

Like any insurance there are copay’s and deductibles and delays and other shenanigans that will mean that they reimburse you less than you expected.
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5

out of 5

POSTED: | BY: John Stewart

Our experience with Pets Best Health Insurance

Our experience with Pets Best Health Insurance has been very positive. From our application for insurance for our young puppies through our first request for reimbursement for their first wellness visit with our veterinarian, Pets Best has been very professional and caring.
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5

out of 5

POSTED: | BY: Donna Scott

Very happy with everything involved…

Very happy with everything involved with this issue
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4

out of 5

POSTED: | BY: Jamie Chapeton

Pets best has been great to work with…

Pets best has been great to work with the claims responses are easy to understand but can take some time to be processed. But I will say they keep you updated the entire time. Pets best has helped us on multiple occasions with our Black Lab Pup. They were recommended by a friend and I will do the same to another person.
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5

out of 5

POSTED: | BY: charles boddy

Explanation of benefits are very clear…

Explanation of benefits are very clear and always no hassle with my claims. Highly recommend Pets Best.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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