Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,986

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Banfield Pet Hospital

POSTED: | BY: Kenyatta Williams

Wonderful

"Since the beginning, 4yrs ago when I signed my boy up, everyone I've encountered has been wonderfully helpful. Any questions I had were easily answered. The EOB were VERY easy to understand and beautifully detailed. Following the claims and submitting couldn't be easier!"
5

out of 5

POSTED: | BY: Delanie Shepherd

I love this insurance

I love this insurance, and if the same process keeps going for the remainder of Bandit's life I will get it for our next baby. Process is simple, smooth and seamless.
Read more on Trustpilot
5

out of 5

VETERINARIAN: West Chelsea Veterinary

POSTED: | BY: Joshua David

Great coverage with Pets Best

I’ve had great experiences since I enrolled our dog Willie in Pets Best. Excellent coverage! It takes so much of the worry out of going to the vet.
5

out of 5

VETERINARIAN: High Point Animal Hospital

POSTED: | BY: Kathryn Gough

Great all the way around!

The app makes everything easy. Loading my records and submitting a claim was fast! All the items I expected were paid accurately and timely! We had no issues at all. The staus was updated and the the payment came quickly!
5

out of 5

VETERINARIAN: Issaquah Veterinary Hospital

POSTED: | BY: John Tullis

Claim for Sammie Tullis (Golden Retriever)

Very prompt review and payment our claim submittal. Very efficient and easy to use process!
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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