Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,099

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jennifer Snead

Fast, easy, and reliable

So impressed with the ease and speed of Pets Best claims processing! One less thing for us to worry about as we navigate our dog’s health issues.
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4

out of 5

POSTED: | BY: Mark Masi

I appreciate the prompt processing of…

I appreciate the prompt processing of claims and responsiveness to questions. I was disappointed to hear that dental work is only covered if the deep cleaning and exam with anesthesia was done before age 1. From what my vet told me this is not routinely done until age 3.
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5

out of 5

POSTED: | BY: KAREN ANDERSON

Reimbursement is fast

I am so glad I chose Pets Best for my Rottweiler. Unfortunately he has osteosarcoma and needed an amputation. Pets Best has been so fast reimbursing us for the vet charges and let me say there are lots of charges. Thank you so much
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5

out of 5

POSTED: | BY: Lorena M.

Quick on reimbursing money back

Quick on reimbursing money back. Haven't had no Issues. I've been with pets best for 4 years.
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5

out of 5

POSTED: | BY: Tina G

Pets Best is the Best !

Pets Best is the Best !! Fast response to claims . The Pets Best app makes filing a claim easy .
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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