Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,099

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary

Spoke with Mary

Spoke with Mary - she was very helpful.
5

out of 5

POSTED: | BY: J A Suarez

Pets Best is the Best!..

Very satisfied with the ease and super prompt reimbursement!.. I have filed many claims throught the years and they have always come through for my 17 year old Baby Girl!.. Covered exactly 100% of what is supposed to be cover! I am 100 % satisfied and so is my Queenie Baby Girl!.. Thank You Pets Best!
5

out of 5

POSTED: | BY: Linda

Quick and easy

Claim submitted easily and payment was prompt
1

out of 5

POSTED: | BY: lrt

Takes MONTHS to get a claim back but…

Takes MONTHS to get a claim back but $180 for two dogs all of my visits go to deductible. Im paying cash plus $180 every visit. It doesn’t make sense to have this anymore. “Oh what about an accident!?” Wont be covered until you hit the deductible. Even though im submitting $300-$900 vet visits every time. Nope. Deductible. Save yourself time and money. Get a different insurance.
5

out of 5

POSTED: | BY: Douglas Scott

it's very easy

it's very easy, just send a photo of your receipts,to file a claim, a couple days later the payment is in the bank..

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review