3
out of 5
POSTED: | BY: Diego
0ver 30 days to process a claim
0ver 30 days to process a claim seems excessive.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,099
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: Live Oak Animal Hospital
POSTED: | BY: Harry S Hartman
Easy Claim procedure Fast payment
Watson ate a palm nut/seed that lodged in his duodenum. Emergency surgery with overnight monitoring and he's
100%. Drs. Wilson and Walsh were wonderful, and Pet's Best paid $3500 of the $4500, with no deductions to any of the charges. We paid the deductible and the copay only. All around great outcome for a life threatening and very stressful event.
5
out of 5
POSTED: | BY: Libby Holt
Highly Recommend
They are so fast processing claims. I’ve only had good experiences with them. Highly recommend.
5
out of 5
POSTED: | BY: Catherine
Having used a competitors insurance…
Having used a competitors insurance policy for my previous dog, I am breathing a sign of relief. Payment took about a month, but considering the amount of the claim, it is understandable. Your company is excellent!
1
out of 5
POSTED: | BY: Alex Zuniga
Don’t waste your money on this garbage…
Don’t waste your money on this garbage insurance. They won’t cover anything you need for your dog.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.