Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,974

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Helen

Maintaining my late husband's pride and joy...

I have had insurance for my lovely Old English Sheepdog since I purchased him from the breeder for my late husband. I need him as my emotional support and grief, but I struggled with his growing wellness requirements. It wasn't until I found PetsBest and their favourable program for Illness and Wellness. I am incredibly pleased with the claim process and their communication throughout the claim stages. I am so glad I changed companies, and I know that I can now take care of my boy and not struggle financially as a retired widow.
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5

out of 5

POSTED: | BY: Florence Fung

Quick response on claim and claim…

Quick response on claim and claim reimbursement payment. Spent $1800 on emergency hospital bills.
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5

out of 5

VETERINARIAN: Best Friends Veterinary Care

POSTED: | BY: Barbara McGivney

Puppies First Vet Visit

I would recommend Pets Best insurance to anyone with a pet. It’s great peace of mind and it’s nice to know that your pet is covered for the length of their lives
5

out of 5

VETERINARIAN: Drumm Veterinary Hospital

POSTED: | BY: Tracy Pennea

Best decision after getting Lenore

We are very grateful to have pet insurance for our dog Lenore. She has had an issue with front leg lameness and with the insurance we have been able to respond to helping her recover fully . Pets Best makes it easy to file a claim and be reimbursed. It is also a relief to know we can fully commit to making the right decisions about her health with insurance backing us.
5

out of 5

POSTED: | BY: Terry K.

The people that work there are…

The people that work there are wonderful. I just submit my claim and they take care of the rest. If I have any questions they are more than willing to explain it to me.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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