Nationwide | Pet Insurance Review

We had just gotten a new puppy and got her insurance and never had insurance on our older dog so we got him insurance at the same time. Thank goodness! About a month after he ended up having to have 3 herniated discs repaired. At first I didn't think they would cover any of it because we were a brand new customer, so I called and they said they covered so much of the MRI, hospitalization, surgery, labs etc. and I thought hmmmm We will see after the claim is filed and we get it back. Wow was I impressed. The bill for everything was over $7,000.00 and the reimbursed us over $4500.00 of it, I was so impressed. They continue to impress me with their handling of claims. Wish I would have invested sooner. It is a godsend. Searched around other insurers and VPI was the best as far as coverage and price. Love them!

How can I get denied because of a pre-existing condition when 4 vets couldn't figure out what was wrong with my little girl? These people are the true scum of the earth. Don't waste your money. I'm confident that any positive review is from a vpi employee. Literally 4 vets, including neurologist and internal medicine specialist. No diagnosis. That's not what I'm upset about; these miserable scumbags said that it was a pre-existing condition. My kitty passed at the age of 10 months. She deserved better, so does anyone that cares enough for their pet to get insurance. VPI WILL NOT HELP!!!! They look for any excuse to get out of their responsibilities. Dog sh**. Pun intended.

I have carried VPI Pet insurance for 15 years and covered 3 of my dogs. Two of which are no longer with me. I am so thankful that I had this insurance especially when the two got older and in their senior years I had to file many claims. My little one now just has semi annual shots and denials. VPI was always very caring and professional. I would highly recommend this company to cover your animals.

Very disappointed. VPI will deny your claim stating it is a pre-existing condition when it is not. Then you have to appeal it with all the records of your pet for the last 12 months even though they already have them with the initial claim. Will not recommend them, nor use them again. There are far too many other pet insurance companies that I can use. Or save myself the money and the aggravation and not use any at all. Per Consumer Reports all are a waste of money. On this review, it wanted to know if it is a dog or cat, it is neither, but an exotic so I had to make up an animal

I have been paying into the full comprehensive plan for years. My dog just needed surgery for elbow bone that chipped off and needed to be removed. They only covered $750 of a $4K surgery. I have spent so much money on the monthly premium, I should have saved it as I would be ahead, even paying for the surgery out of pocket.