Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,407

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Daniel Joseph

I trust VPI to cover many expenses for my pet.

My 6 yr old lab mix had diarrhea. VPI reimbursed 44%. I am glad I have pet insurance.
2

out of 5

POSTED: | BY: John

The poster child of horrible insurance.

Slow claims process. Expect weeks for initial claim and then many more week for appeal. Pay out percentages are horrible. Cannot use it in first 12 months. They deny everything for a myriad of reasons. Expect them to drag their feet and request more paper work. After a 6 month claim process with multiple claim disputes and their various reasons for denying (mostly requesting more info). They finally denied saying it happened in first 12 months of coverage. Why didn't they say that in month 1? This is all under the high dollar $70 a month plan. Horrible company. Very disappointed.
1

out of 5

POSTED: | BY: Shelly Halll

Not worth the premiums paid

VPI has a schedule of what they will pay for individual services/conditions. It is not much compared to what you are charged if you have a major event with your pet. We switched to Trupanion. They pay 90% after the deductible (per illness/incident) minus office visit charge.
5

out of 5

POSTED: | BY: Ron Isenhart

Assistance in a timely manner

Great service in a timely manner. Thanks Mei Li is doing great !
1

out of 5

POSTED: | BY: Megan M

Terrible! Worst experience imaginable

We purchased the "surperior" plan for our 2 year old lab who passed away at 14 about 3 months ago. In her life she had her spleen removed, bloat, and twice fought cancer. When we filed claims with VPI they consistently were refused, or paid (for example) $500 on a $5000 claim. This insurance barely paid what we paid on a monthly basis, and was very expensive (we were paying $83 per month at one point). I understand they changed their plans, but they have competition now, don't they. They consistently found reasons to ask for more information and records which is a hassle. Fortunately we could afford the best for our dog regardless of this lousy sham of insurance...but not so for everyone, which is why is such a travesty.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

Get a quote today

Leave a review