Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,407

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: marie george

vpi is the best

Read your ins policy.
5

out of 5

POSTED: | BY: judy derudder

great service

My bg has many health.problems. I thank Vpi ins. For helping me give her all the surgeries and medications that she needs every day. So By and I.both thank you very much
5

out of 5

POSTED: | BY: Anthony A.

Honest and caring company

Many months (over a year) after the death of my pet I discovered I had not cancelled my coverage or filed many stale claims. When I contacted customer service, they quickly offered to refund all premiums since the death of my pet and also express their sympathy for my lost. When I told them I had claims for many claims over a year old they said, no problem, send them in. Well I never expected to hear back from them. I was wrong, they credited my credit card account with all the premiums overpaid promptly and processed many years of claims within the month. These are honest and caring people.
1

out of 5

POSTED: | BY: Vikki Howard

VPI has poor, complicated coverage

I am a veterinarian and would NOT recommend VPI to any pet owner. The Benefits schedule is very confusing to pet owners and does not provide adequate coverage. Go with a company that provides simple reimbursement plans. Recently I had to refer my own cat to a specialist for cancer. The VPI process was extremely frustrating and time consuming. A similar situation happen with my other cat that had a fever of unknown origin.
1

out of 5

POSTED: | BY: Jan Oxenberg

Disappointing and not worth the money.

I got VPI INSURANCE WHEN I adooted my sweet dog at age 1. She's 9 now and she's great but this insurance is terrible. My dog has had several bouts if pancreatitis so unfortunately I've had need of my insurance. I didn't read the fine print and there wasn't much competition when I got VPI insurance. They don't pay a percentage of your actual bill. They pay a percentage of what THEY DECIDE your bill should be, even if no vet in your area charges that little. The ACTUAL reimbursement I've gotten is closer to 20% , nowhere near the 80% I thought I signed up for. They do pay and they're friendly and they send my dog a birthday card. But financially VPI was a terrible choice.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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