Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,407

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jennifer Cirone

Very Satisfied

I personally don't understand the negative reviews. I've never had VPI/Nationwide deny a claim and my dog has severe allergies and goes to the vet quite often. They even paid 100% for his allergy testing and his allergy shots which are expense. I couldn't be more pleased.
1

out of 5

POSTED: | BY: Tyler Bates

horrible

I got vpi because I wanted to insure my ferret. I filled a claim, let's say its been almost 2 months now and I still haven't received my money back. I filled the claim then they say we cant help we need medical records from the past. I submitted all I had and they said I had to wait for my claim to be resubmitted. The csr did not know when I was going to be able to get my money back
1

out of 5

POSTED: | BY: Scott

Just cancelled my policies

In my experience with Nationwide, they do anything they can to prevent paying claims and bury you with paperwork in the process.
5

out of 5

POSTED: | BY: John Palastro

Thumbs up

We just submitted our 2nd claim via email. The first one was submitted and we received our reimbursement within 10 days.
1

out of 5

POSTED: | BY: LB

VPI DENIES CLAIMS

Our dog had to be checked for a leg injury, without any communication VPI denied the claim. Later he was stung by a bee and VPI denied the claim again. When I called to ask why, they explained they will not pay ANY claims until they have his full medical records. Would have been nice, had they told me that to begin with. DO YOUR RESEARCH, there are many other companies that appear to provide less restrictive coverage at better to equivalent rates. As soon as I wrap up the current set of claims (~ $600.00) .... I AM FIRING THEM!
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Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Nationwide Pet Insurance detail
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.
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