Nationwide | Pet Insurance Review

I have had VPI for quite some time for my working GSD. When it was just VPI, they were awesome and turnaround time was 5-7 days. Now, I'm lucky to get anything withing a month's time. They are getting worse on what they will and will not pay for or for the amounts they WILL pay for some things. I pay for preventative medicine as well, and they are now denying some of that. Considering they hiked the prices, they need to pay more. I can't take her anywhere else because she has recently been diagnosed with EPI, however, all her test results have returned to normal and she has gained her weight back and is working again and happy. I am just disappointed in the entire insurance racket for the fur babies. They are cheaper than most.

I had this insurance for about 8 years and would have done better setting the premium aside to pay for medical expenses. When Lisa got really sick with a liver disease, they only paid 1/4 of the total cost of treatment for my cat. They have a set amount for the treatment of the illness ($135) which is to cover exam, medication, any procedures, etc. They only pay for testing/bloodwork once for the illness. They discount the allowable charges to an extreme. In the end, they pay just a small fraction of the cost for diagnosis and treatment of any major illness. Don't waste your time or money with this insurance.

Like others here, I have seen VPI change for the worse since it was acquired by Nationwide. I don't even bother to submit routine claims anymore... they always find some excuse not to pay them. I'm here on the site to find something else.

Our dog just went through a terrible life threatening ordeal. By that I mean we almost lost him. Its too soon to even talk about it but I must say that Nationwide a has been with us evry step of the way. And its not over yet. But with the phone support and quick claim please payments an absolutely horrendous ordeal was made a bearable. Thank you Nationwide. When this whole ordeal is over I will write a better review, just know that they are worth every penny and really a necessity in my opinion. Thank you Nationwide

Obviously based on these reviews, I'm not the only one disgusted with this company! I've been a policyholder for 8 years and when I needed the coverage the most, VPI paid next to nothing! I would have been better off putting my premium in a savings for future medical bills. This company is a complete joke and I guarantee I will spread the word to everyone I know, I work for the largest roofing company in the US and I promise to let everyone know about my experience. I couldn't be any more disappointed. If you buy a policy with VPI, you are a fool!!!