Nationwide | Pet Insurance Review

Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!

Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!

Thank you VPI for paying in full 2 more claims I submitted 2 weeks ago. I have this insurance for 6 years, and I have been so happy with it. Their customer service is also great when you have to call. So thank you nationwide for paying my claims and for my peace of mind. Keep up the good work

VPI let me pay into its system for 6 years, from the time Oscar was a puppy, with literally no claims all 6 years. Then, they mysteriously "cancelled" me "and they weren't sure why" when I needed surgery for my 6 year old dog. Then, they would only reinstate me as a new customer with a 6 year old dog, at premiums 3x higher than they were before. Why? Because the lower premiums are reserved for the customers that start their dogs on insurance when they are puppies. ABSOLUTE SCAM. DO NOT DO BUSINESS WITH THESE PEOPLE.

I have had pet insurance for the past 18 years on my beloved Billy. During that period I had three major disasters that I don't know what I would have done if it weren't for Nationwide. When Billy was 13 he needed Knee surgery which was very costly and Nationwide stood by us and paid their portion of the claim. When Billy was 16 he had Vestibular Syndrome. We had to take him to the Emergency ward and the cost was extremely expensive. Nationwide took on quite a bit of the burden. And lastly when Billy was 18 he developed incurable Cancer and unfortunately passed away. The last few days I the emergency hospital was very expensive but not only did Nationwide help us pay part of the bill, they returned the premium for that period. I am truly grateful. I now have a new puppy and after looking at other alternatives. I chose Nationwide, since I feel that they are the best.