Nationwide | Pet Insurance Review

I am pleased to have Nationwide Insurance for my puppy, Olive. I adopted her from my friend in beginning of November and was recommended to have a pet insurance policy for emergency. I have applied for the Nationwide Insurance for Olive in December 25, 2016. The policy became effective on January 7, 2017. I am glad that I have purchased the Major-Medical Plan through Nationwide. On Friday, January 20, 2017, Olive jumped off the couch and sustained transverse fracture to left ulna and radius. I was not expecting such an Emergency like this and was not sure about how to claim or apply insurance through the vet. When I called the customer service, I was immediately informed on filing insurance claim and I was told that the claim will be reviewed within 15 days and the reimbursement will be sent within 30 days of the claim. I had to pay $325 for the splint at the time of treatment out of pocket on Friday and $2480 by using the Care Card for plate placement on Monday. The total amount minus $250 for deductible was approved and reimbursed within 11 days of filing the claim. One thing that I would love to see is the insurance coverage being approved first that way I do not have to pay upfront to risk me from getting into the financial jeopardy.

Very fast, and easy to understand what they do and don't cover.

I am very fond of Nationwide VPI insurance for my dog Palmer. The customer service is excellent. Claims are filled fast and prompt.

I am so pleased with this insurance! I no longer get so anxious (my pet still does!) when I have to take my pet to the vet! It was difficult finding a vet I trust and genuinely like. What a bonus he accepts this insurance! Thank you!

Very thankful that I had major medical coverage. Covered roughly 75% of the cost. Made decisions at the vet much easier knowing that I was going to be reimbursed. Turn around for payment needs to be quicker. Thank you