Nationwide | Pet Insurance Review

After having large Vet bills with my now deceased beloved female schnauzer I decided that I would sign up for Nationwide pet insurance for my new puppy and I must say it was the best decision I could have made. My vet sends in the claims and payments are fast.

I have been very pleased with the coverage I receive for Lambeau. Today, I was TOTALLY impressed by a follow up email to see how he was doing after a recent illness and vet visit. Thank you for taking the time to follow up. He's doing much better and I HOPE he doesn't decide to eat something bad for him again!

I've had Nationwide insurance for 4 months now for my dog under the Whole Pet with Wellness plan. I chose the plan because it was the cheapest option which covered basic wellness and catastrophes. Most insurances only cover one or the other. But I am dissatisfied with the insurance so far for the following reasons: 1) The insurance is supposed to cover routine dental cleanings. So I got my dogs teeth cleaned and the claim for the entire dental bill was denied under the reasoning that the dogs tartar was a pre-existing condition. It was a basic cleaning with no extractions. Still fighting this. 2) They take forever to review you claim. They say the max wait time is 30 days and you can look forward to waiting the max period every claim. Heaven forbid they have to ask you for more info... it goes onto another 30 days after you supply the info. They could potentially just keep asking for more info and never pay you a cent. I've got over $1000 in vet bills I had to pay out of pocket and have been waiting for Nationwide to pay for going on 4 months now. This is unacceptable. Will most likely cancel the policy early.

Who new Trident gum was toxic to pets, I did not until my chiweenie Gracie got into it. My Chiweenie Gracie ate some Trident gum, I was not certain if it was toxic so the 1st thing I did was call the FREE 24 vet helpline that is provided with my insurance. I was advised to get to the hospital immediately as it is toxic and they even gave me a case number for the vet to call. Gracie did need to stay overnight and my bill ended up being around $1500. Because my deductible was already met for the year with my routine benefits like flea and heartworm all my vaccine and even anal gland expression I received the full 90% reimbursement for the claim, and I got it back direct deposit into my bank account within 10 days. If you are a pet parent like me, Nationwide pet is the only insurance company that is all inclusive and worth every cent I pay them.

My dog is four years old and was recently diagnosed with a heart defect. Nationwide won't cover it because it is a congenital defect. It is not breed specific and we had no idea he had it. He has been insured since he was 6 months old. Nationwide blows!