1
out of 5
POSTED: | BY: Kelly
Expensive and Slow
We have used pet insurance for over 10 years. Nationwide has gotten really expensive, so expensive we can only afford it for one of our dogs now. They also are not very quick at processing claims or replying to emails. I submitted a wellness claim and the form printed without the box checked and I didn't notice. It took them almost a month to finally tell me they couldn't process it because it wasn't filled out correctly. The invoice from the vet that was attached clearly stated it was a wellness exam, but that wasn't good enough. Nationwide is just not worth the hassle anymore and their customer service is awful.