1
out of 5
POSTED: | BY: Miriam N.
GET THE RECORD STRAIGHT!
Clearly, you people don't know what you are doing! You sent me a lovely inquiry about Cooper's recent vet visit via email. The vet visit WAS NOT for Cooper, but, for my OREO, who passed away on 1/27/18.
I have been with Nationwide (Veterinary Pet) for a very long time, before pet insurance became fashionable! I was always impressed with the service and speed of claim processing. This time, someone definitely dropped the ball and totally messed up 2 final claims which I had submitted for her and NOW THIS! Maybe Nationwide should either check their employee's work to ensure that these upsetting mistakes don't occur. I just lost my pet- to add MORE frustration and grief to the situation by receiving erroneous claim determinations and inquiries from Nationwide simply complicates things! More compassion definitely is warranted on your part!