1
out of 5
POSTED: | BY: Nancy Ryks
billing issues
I enrolled Magnus for Major Medical Plan in January, 2018 and opted for payroll deduct through my employer. I have one other policy for my dog, Buddy on payroll deduct and have been very happy with how easy the payroll deduct has worked for both Buddy and I. I had a past policy for two years for my dog, Clarisse on payroll deduct, and this was also a very good experience. My policy for Magnus, however, has been the worst experience. I have had to contact Nationwide 8 times to get this policy on payroll deduct. I have paid $132.97 in the past 7 business days to correct the underpayment on Magnus' policy due to the absolute and utter incompetence of staff managing Magnus' plan. I am so incredibly disappointed at Nationwide's complete failure in simply setting up one policy on the same payroll deduct I have had my other two policies on, and this still has not been resolved. Nationwide used to be such a great company to do business with, and now I absolutely despise this company. Shame on you, all of you.