Nationwide | Pet Insurance Review

I'm happy with the coverage. Acupuncture was covered.

Our Rottweiler, Libby, will be 10 this coming July 4th...and we have had excellent service with her insurance claims. We have insured several dogs with Nationwide (back to when it was Veterinary Pet Insurance) and we have ALWAYS been EXTREMELY pleased with the service; the people are extremely helpful and communicate well. The claims process is very easy and response time excellent. The explanation of benefits is easy to understand. We recommend Nationwide to everyone we meet who has pets. Thank you for EXCELLENT products and EXCELLENT service!!

Princess has had a lot of trouble with kidney stones. Has been on special food and her insurance policy has done a great job. I have very little out of pocket expense.

I encourage anyone with a pet they love and want to get the best care for to take out this “Wellness Plan” as soon as you get a pup. They’ve been very responsive and reimbursed without a hassle every claim with the exception of one at the beginning. I’m so glad I don’t have to worry about if I can afford Milly’s wellness care, much leads emergencies. I recommend this plan and company.

I have only had this insurance for 2 months. I bought the most expensive plan that covers wellness. They are taking months to get rid of an exclusion of lacerations for my young dog because he had a small wound on his face that I declared. It was healed in 1 week-vet did not even suture just used glue to close. I sent them all the vet records they wanted and still no response except to say they need more time to review. The vets are amazed and certainly will not be recommending Nationwide. The older dog was put on a special diet for weight loss and even though the policy states prescription food is covered they are not paying -again claiming they need more time to review the vet records. Record I can read in minutes takes them months! As far as I am concerned this is fraud-refusing to pay for items stated in the policy. Another blood test they have not paid for was 1 of the reasons I purchased the expensive insurance-the agent told me this would be covered under that policy and now they need months to review. I paid for these things assuming they would be paid and now I am stuck owing it. I am considering not paying my premium and just canceling and finding a more honest company!