Nationwide | Pet Insurance Review

4.8

out of 5

Number of reviews 21,412

As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. Learn more about Nationwide’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary Ann

Appreciation

I appreciate your payment for almost the total cost of Ziggy’s surgery. He is fine, benign tumor thankfully. Thank you so much
5

out of 5

POSTED: | BY: Alex

Easy and quick claims process

I have had bad experiences in the past with other insurance companies finding any possible way to deny my claims but I haven’t had a single claim denied by Nationwide. I love that office visits and routine care are covered (I have the Whole Pet with Wellness plan). I am now able to get my dog the best care possible and feel comfortable knowing Nationwide won’t try to find a way to deny my claims
5

out of 5

POSTED: | BY: Molly Winkler

Easy, fast, friendly service!

It is always a great comfort and huge relief to know that I am not saddled with steep vet fees for routine and unanticipated medical costs relating to our awesome rescue pup, Ralphie! Nationwide makes it so easy.
5

out of 5

POSTED: | BY: Carolyn E

Nationwide Insurance has great benefits and process - quick and easy - coverage is excellent!

Chester (poodle) needed heartworm preventative - my vet does not offer his preferred brand (and it was painful trying to switch him over last year). I purchased the preventative from the usual online outlet and submitted the claim to Nationwide via email. Seems like a short time later, I received an email saying the reimbursement had been made. This is my first year with Nationwide - they covered his senior bloodwork and other tests at the pre-arranged level, after the deductible. Easy and quick! I've had two very ill senior dogs in the past - I wish I had this coverage then.
2

out of 5

POSTED: | BY: Andrea smith

Slow processing and lack of communication

As an insurance broker myself, the claims process we just went through for my puppy was less than pleasant. The claims process did not seem to make sense.. as we submitted multiple invoices from different vet appointments (all pertaining to the same occurrence) yet they were all reviewed and classified as individual claims. The processing time was very slow and I had to resubmit information multiple times. We never spoke to a person and even the online progress portal was not updated regularly.

Monthly Cost

Policies start at approximately $12 per month.

Coverage

Nationwide offers a variety of plans offering varying levels of coverage. The company’s most popular plan, Whole Pet with Wellness, offers 90% reimbursement for accident, injury, illness and wellness care, inclusive of exam fees. All Nationwide members have complimentary 24/7 access to vethelpline.

Payout Limits

Depending on the plan selected, there may be annual benefit limits or per incident benefit allowances. There is no annual limit for the company’s most popular plan, Whole Pet with Wellness.

Deductible

Annual deductibles range from $0 to $1,000. Most popular annual deductible for Whole Pet with Wellness is $250.

Age Limits

No age restriction to enroll in company’s most popular plan, Whole Pet with Wellness. Other plans may have age restrictions.

Waiting Period

14-day waiting period after application approved and payment of premium is received.

Exclusions

Pre-existing conditions are not covered on any plans (if a condition is curable, it may be eligible for review if pet remains treatment-free for at least six months). Whole Pet with Wellness covers nearly all veterinary expenses. Notable exclusions include boarding and grooming.
Since 1982, Nationwide has helped pet owners protect what matters most. As the largest provider of pet health insurance in the U.S., Nationwide currently insures over 600,000 dogs, cats, birds and exotic pets for medical conditions related to illnesses, injuries accidents and wellness care. In 2015, it introduced Whole Pet with Wellness, the only U.S. pet health insurance plan offering complete coverage for injuries, accidents, illnesses and wellness care. Policies range from nose-to-tail coverage to routine pet care plans that offer reimbursement for wellness exams and preventive treatments.

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