Nationwide | Pet Insurance Review

I signed up for Nationwide Pet Insurance for my two lab mixes not even a year ago. I have been so, so, so happy about my decision since. Between the two dogs, I've had at least two dozen claims - each of them processed quickly and almost always in full. One of the things that made Nationwide stand out to me was their coverage of hip dysplasia, acl tears, and even flea and tick med. It was the most comprehensive coverage I've found, and the only exceptions I've had on my claims so far have been for taxes and rabies tags. I was hesitant to go with Nationwide as VPI (the former company) didn't have the best reviews - but I'm glad I did! I'm constantly referring my friends to check it out - such a great product!

Our cat recently began to have seizures, and then developed a very rare reaction to the seizure medications that caused his immune system to collapse. He became septic and was hospitalized. Between the cost of getting him to a veterinary neurologist to diagnose the seizures (which included an MRI) and the cost of his multiple hospital stays, his vet bills amounted to over $8,000. I have health problems myself and can only work part time, and my husband is an x-ray tech, so we don't have that kind of money. We put his bills on Care Credit and hoped that Nationwide would reimburse us promptly because even the minimum monthly payments would have been a financial burden for us. As promised, Nationwide reimbursed us 90% of the vet bills, direct deposited into our bank account within two weeks of us emailing them the claims. They never tried to deny any part of the claims or request mountains of paperwork and vet records before they processed the claim. Having this coverage saved us financially and I tell everyone who has pets about it.

Great Customer Service and time to process claims!

I particularly enjoy VitusVet. Snapping a photo or two & submitting the claim beats having to fax the information. A transformative change.

I give a poor review as the insurance did not cover the entire injury as it should have. The Vet did not catch this on the 1st xray and the injury lasted for almost 2 months. The second time a round a different view xray revealed the glass shard deep in his paw pad. Instead of covering the surgery 100% I got a DENIAL OF BENEFITS. for part of the claim (about 190 some bucks). If this would have been spotted in the 1st surgery, and teken out then It would have been ~no questions asked~ and the entire surgery covered.