MetLife | Pet Insurance Review

3.9

out of 5

Number of reviews 730

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

VETERINARIAN: Hopkinton Animal Hospital

POSTED: | BY: Renee Astor-Parker

We love our hounds!

Oh my! I wish every pet owner knew about Metlife! Had it not been for the latest rescue group, S.O.S, Saving One Soul who recommended this company, we never would have been the wiser and I have been in the vet field for 17 years! Tremendous coverage with reasonable premium! LOVE MET LIFE!
5

out of 5

VETERINARIAN: Aiken Veterinary Services

POSTED: | BY: Jim Locklair

Vet trip

Great service at vet. Had to call insurance service of lost claim.
5

out of 5

VETERINARIAN: Bluffton Veterinary

POSTED: | BY: Chuck King

Worth every Penny

Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful
2

out of 5

POSTED: | BY: Selina Wang

Customer Service is Call Only

I just adopted a new kitten couple weeks ago and this MetLife insurance was the free package from adopting from AHS. It all started with this lady who helped me set up my account, she spelled my street address incorrectly, when I found out I had to call them twice (not including the first call) to finally get them updated my address. Then after that, I won't be able to update the address in the policy packet. The online chat is definitely a fake chat, it's never worked. I emailed pet_info based on their website and never got a response. Each time I called them, I had to wait on phone for over 30mins. How can they make updating an address that difficult? I just emailed pet_feedback, we'll see if they'll ever get in touch with me or not.
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5

out of 5

POSTED: | BY: Angie De La Cruz

Customer chat

Stephany was very helpful and answered all of my questions clearly
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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