MetLife | Pet Insurance Review

I'm so glad I researched and obtained insurance and setup my Frenchie with Metlife Pets the first week of receiving him into our family. Little did I know that this breed has more issues than others. Having the assurance of insurance is comforting. I do have to pay out of pocket and wait for reimbursement. Most times I receive payment in days, other times it takes a little longer. The main point is that I have been reimbursed for everything I have submitted so far. I plan to keep insurance for the rest of my Frenchie's life so I hope Metlife Pets keeps up their end of the bargain. Don't wait to sign up for insurance! Get it NOW! :-)

It was easy to submit a claim and it didn’t take long to receive response.

I just rescued a small terrier/chihuahua mix in April and matchdog rescue recommended this pet insurance which was very reasonable and a great investment!! Had to run her to after hours emergency vet hospital as I could not find one of her rubber chew bones .. I had exam and X-rays done and thank God there was no obstruction or foreign object . Just for this visit it was over $950. I obtained the necessary documents swiftly and submitted via their easy app electronically. Process was timely and received a payment deposited into my checking account. Reasonable deductible and all done !! I would highly recommend MetLife Pet Insurance!!!

Always received friendly customer service when I needed but generally an easy process. My only issue has more to do with MetLife not receiving e-mails if there is something in the body of the e-mail as opposed to an attachment.

This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake. Heading to my state insurance commission to file a complaint about this terrible company.