MetLife | Pet Insurance Review

3.9

out of 5

Number of reviews 760

2022 and 2023 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
1

out of 5

POSTED: | BY: Ind Alpha

Horrible

Horrible. They take their time to process your claim. Customer Support doesn't care or help with your claim. They clearly offer 5 to 10 days to process claims but somewhere withing your policy it says 30 days, where you can't see it. To me they offer time frame that they are not in compliance with. Submitted my claim on 4/2/2025.
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1

out of 5

VETERINARIAN: CVETS - Columbia Veterinary Emergency Trauma and Specialty

POSTED: | BY: Bonnie Wright

Metlife pet insurance is the worst

Metlife will endlessly ask for records over and over. They will call your vet asking for the same records that they have already received 100 times over. No matter how many times you submit them. They continue to stall in hopes that you will just give up. Metlife is the worst. Don't waste your time and money.
5

out of 5

VETERINARIAN: Dearborn Animal Hospital

POSTED: | BY: Teresa Preve

good insurance

Ive been very pleased with the claims I have sent to the insurance for Karlie. They have really helped me afford her upkeep on her health and dental care.
1

out of 5

POSTED: | BY: Anna Nyrova

I have pet insurance

I have pet insurance. They deduct $250 per year for maintenance. And they are supposed to return 80%. In the end, they only returned $500 out of $1,600. They don't answer in the chat, the phone number doesn't work. They took $250 twice. And the rest of the amount was calculated in an unclear way. Out of a claim of $450, they returned $7!
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1

out of 5

POSTED: | BY: Bella

please stay away if you love your pet

please stay away if you love your pet, they will endlessly ask for records that does not exists from years ago and deny claims in every way they can, and automatically deny claims for pre-existing condition, plus they will bombard your vet with numerous records request that is totally unnecessary, even if my vet had sent the records like on 5 different occassions.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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