MetLife | Pet Insurance Review

3.9

out of 5

Number of reviews 760

2022 and 2023 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

VETERINARIAN: Soldotna Animal Hospital

POSTED: | BY: Lila Hurst

New Accounts

I just recently changed my pet insurance from many years with Nationwide to MetLife. Wow. What a difference in premium costs for each of my 5 pets and in customer service. Comparing both companies benefits and coverages, MetLife is superior. Customer service with MetLife is also significantly more professional and compassionate. I am very pleased with my decision to change, so far.
5

out of 5

VETERINARIAN: Westtown Village Animal Clinic

POSTED: | BY: Theresa Brady

My experience shopping for pet insurance

I research several top rated pet insurance companies when looking for a policy for Finian, my 18 month old Irish Wolfhound. I have never had pet insurance before. Met Life covers the things that are important to me in maintaining Finian’s health and well-being at an affordable price. The enrollment was easy. The representative answered all my questions, was knowledgeable about the coverage, and very friendly. My only disappointment is Met Life does not offer equine insurance…..hint hint
5

out of 5

POSTED: | BY: Doug Freund

Excellent Service

This was my second claim with MetLife Pet and the experience was the same as the first - Excellent. After submitting copies of the invoice and SOAP from my vet, the claim was processed timely and paid as expected. I am very happy to have selected MetLife Pet for my puppy's pet insurance.
4

out of 5

VETERINARIAN: Baldwin Harbor Animal Hospital

POSTED: | BY: Keri-Ann Nelson

Best Decision I Ever Made

I have had 4 cats for the last 17 years. Sadly I have lost 3 (2 were bottle fed from the same litter) over the years and my last girl is 17 and going strong. Needless to say the medical bills have racked up over the years. Last year my job offered us discounted pet insurance through our benefits and it was the best choice I ever made. Issues have been resolved every time I have contacted them. They have covered every claim I have put in, including my boys final medical bills to my girls prescription food. Only complaints I have is that I wished this worked like human insurance because you don't always have it to lay out ahead of time. I wish you could pay your premium and pay co-pays. Only other complaint I have is that it has been taking over two weeks for the claims to be processed. Which I understand, especially now that they are adding companies in. Other then that I have had nothing but good experiences.
5

out of 5

POSTED: | BY: Donald LaFleur

so far so good

I waited a year before reviewing. We have made 3 claims on our2 yo female lab mix~all due to orthopedic injury and surgery. Process to submit claim was easy~we completed through the app. I am not techy, but found it simple enough to upload records for the claim. Our claims were all processed and paid w/i 2 weeks. I did have to call customer service on one claim to clarify if more documentation was needed to process. They were friendly and helpful.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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