4
out of 5
POSTED: | BY: Chin
11/1 update, after several calls and added notes they did a 2nd review, was reimbursed something. Their site is not very user friendly but they are legit.
I signed up my 2 japanese chin girls one is 6 years old with no pre existing conditions, healthy girl, I switched her from embrace to MetLife, I submitted a few invoices (one was wellness which I did not get), one for dental which I was told would be covered only to get the run around, every customer service agent gives me a different story, I finally found out after several calla they need SOAP notes so I sent 1 years worth. I'll see what they say next. New born Valentina has no issues yet but I'm on the fence. Thinking about pulling both dogs off and returning to embrace. I love Embrace
POSTED: | BY: Elizabeth Navarro
Good insurance