MetLife | Pet Insurance Review

My elderly Bull Terrier needed a treatment plan focused on managing a chronic disease. Dr Greer listened. Together we developed a plan that allows my animal to be comfortable and enjoy his time remaining. I greatly appreciate Dr Greer and staff providing notes and paid receipt for services quickly. These documents are easily uploaded at Met Life My Pet's website. Met Life usually reimburses me from seven to ten business days. I will continue to be a customer, and should I adopt another dog, Met Life will again be my choice of pet insurance provider and Dr Greer my animal's doctor.

I am so glad I decided to get Metlife for my 🐕. It was easy and with the app I recommend you have it. The representative Summer was amazing in explaining everything. I highly recommend getting it. Thank you Metlife for pets.

I love and appreciate that routine procedures are covered. This insurance has truly been a blessing. I work in education and any teacher would know our salary sometimes cannot cover expensive pet insurance that only covers emergencies.

My best friend Chewie was only a little over two years old, when he suddenly became very ill. After 4 vet visits and numerous tests, a pet neurologist diagnosed him with Pug Dog Encephalitis. The disease advanced so quickly and he was in so much pain, I had to let him go even though it was one of the most painful things I have ever experienced. The numerous visits to the vet and emergency vet were very expensive. Although the finance part did not matter at the time because I had to do everything I could to try to save him, I had to borrow from family members and used what little savings I had and we still lost him. Thanks to Metlife Pet Insurance, most of Chewie's care was fully reimbursed, even his cremation. The claim was settled in 10 days so now I can repay my family members. I am keeping his ashes in my special little pug urn made specially for him. I have a new pug puppy, Russell, and his now a part of the MetLife family. Pet Insurance is worth every penny and Metlife is the best. I recommend them 100%.

MET LIFE PET denied my first claim saying it was a pre-existing condition. I appealed the claim with written testimony from my vet stating that my dog never was diagnosed, treated or labeled with the pre-existing condition MET LIFE said she has. They are the biggest scam. PLEASE Don't ever use them. Also all you get is a customer service rep on the phone. I was NEVER allowed to talk with the claims department that INCORRECTLY denied my claim! What a waste of monthly premium and my repeated phone calls trying to get this resolved. Also, any appeal takes 8-12 weeks before they even start to process it.