MetLife | Pet Insurance Review

4.6

out of 5

Number of reviews 577

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.7
  • 4.5
  • 4.6
  • Count
  • 38
  • 262
  • 577

Updated: May 29, 2024

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
4

out of 5

POSTED: | BY: Meg Bennie

Emergency surgery claim

The process to submit a claim was simple. I think that one thing that could be improved is communication. There was some missing documentation and instead of being alerted via email I had to dig around in the app to figure out why the process had stalled. I'm still awaiting approval of the claim, fingers crossed.
5

out of 5

VETERINARIAN: MedVet West

POSTED: | BY: Jamie Tannish

180 from the previous insurer

Having 3 dogs is already expensive, and finding affordable coverage was mind-numbing. We had another company for a few years but could only afford accident/routine care. Even then, they found a reason to deny or lowball almost every claim. Since switching to Met Life we've had one dog hospitalized and another begin treatment for lymphoma. Met Life has reimbursed exactly what we expected without nickel-and-diming us. The claim submission is easy, the communication is prompt and we don't have to fear spending 20-25 thousand out-of-pocket as we did in prior years.
5

out of 5

POSTED: | BY: Maryann Pasqualino

Maryann

Absolutely wonderful. Thank goodness I changed providers to Met Life. They are very professional, very accommodating and very easy to submit claims. I tell all of my friends and family to get Met Life for their pets.
5

out of 5

POSTED: | BY: Marie Uehlinger

Extremely satisfied with MetLife Pet In’s.

It’s been a year since I signed up my precious St. Bernard with MetLife, and I glad I went with them! They are very courteous, friendly, and extremely helpful. Their claim processing time has been for 95% of the time in a timely manner. I have and will continue recommending them to family, friends, and at the vets office!
5

out of 5

POSTED: | BY: Laura Goodrow

Bad Puppy = Great Met Life Coverage

New puppy. Everything goes in the mouth - despite being crated and watched like a hawk. Well, something hurt her delicate little GI tract and she had fluids coming out of both ends (when she wasn’t eating grass to stop tummy ache). An emergency hospital visit and 4 days later the vet bills were over $5,000! Thank goodness I had MetLife insurance! Once I submitted a claim on line and uploaded documents (a breeze) they paid nearly all of my bills, allowing me to eat again. I’ve had other pet insurance over the years, and MetLife far exceeds my experiences with the previous companies.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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