MetLife | Pet Insurance Review

4.0

out of 5

Number of reviews 652

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

POSTED: | BY: Michael Patnode

Senior dog

MetLife Pet has covered both of my 11 year old dogs. The claims process is easy to use. They are great about staying in touch during the process and the time between submittal and reimbursement was very reasonable. I recommend the coverage for dogs of any age.
5

out of 5

VETERINARIAN: Cooper's Veterinary Care

POSTED: | BY: VIKI FARROW

So glad we got this insurance

Wr adopted 2 cats after being pawless for a couple of years. I decided to get insurance, thinking it really wouldn't pay off for a few years. Within the 1st year and a half, both had major dental surgeries totalling over $4000 and Met Life paid with no issues. Approved within a couple of days and the money deposited within a couple of days after that. The online submission takes just a couple of minutes. I cannot recommend them highly enough.
5

out of 5

VETERINARIAN: Gulfshore veterinary

POSTED: | BY: Juan Del Real

Best in Class

Can’t see how anyone can complain about their coverage, price or customer service. My experience has been fantastic. 5 STARS
1

out of 5

POSTED: | BY: john chirico

warn others to avoid this horrible company metlife.....

i am living in hell with them....my dog has a pre existing condition so i can not go elsewhere they take 9 to 12 weeks to pay out a claim....but you need to submit it many many times they lose mail...email.... overnight mail..... all the time
1

out of 5

POSTED: | BY: Victor Andreuzzi

Metlife for Pets insurance is absolutely useless,bordering on criminal.

Metlife for Pets insurance is absolute garbage,they are a bunch of inept operators and fraudulent insurers.We have had Pet Insurance for our pets for several years and recently we were misled into switching to them,worst mistake ever! Every single claim we have made to Metlife for Pets was automatically denied,they setup dozens of troublesome and time consuming knots and loops.Even on a claim for $150!!! We are exhausted and very aggravated with the whole experience of dealing with them,my wife was on the phone for 5 hours on one instance,made dozens of calls and e-mails,they throw you in a laberinth of dead ends and never ending freefalls,call center staff seem mentally challenged and uneducated,they demand Veterinarian notes,and records since my pets were born,they lose Veterinarian files and reports,erroneously assign wrong claimants,asking for uninvolved pet’s health records.Basically they over promise and under deliver their benefits,overstate the ease of filing claims( these guys are worse than the IRS).We are disgusted and dissatisfied with everything about them,fortunately we terminated our policies after a few months after we initiated them,we are going back to our prior insurer.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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