MetLife | Pet Insurance Review

4.0

out of 5

Number of reviews 652

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

POSTED: | BY: Cindy Serrano

Awesome!

I am surprised that others have rated MetLife poorly. I have not had any issues with them. I know that in order to get my money back after making a claim, I need to submit all of the necessary paperwork, including the SOAP notes from the vet. Once I submit my paperwork, I normally receive my money within 10 business days. I think MetLife is awesome!
5

out of 5

POSTED: | BY: E.C. Howard

MetLife Pet Insurance is the Best

Hello, We've had to use MetLife for a few injuries or illnesses for two of our fur-people kids. One had knee surgery that cost several thousand out-of-pocket. MetLife covered the procedure and paid-out in a matter of a few weeks. The online process is straightforward and their Customer Service is superlative. Thank You!
5

out of 5

POSTED: | BY: Lauren

The BEST pet insurance company!

I am baffled at the two previous one star reviews. Every pet insurance company has a 14-day waiting policy that is mentioned multiple times all over the webpage. And as long as you submit the correct information (which is detailed on the submission page), the reimbursement process is quick and efficient. The fact that MetLife allows for a family of pets to share a deductible is incredibly helpful, and the company also reimburses for the full vet bill, unlike other companies that give you set prices, such as $25 for a diagnostic fee. You will not be disappointed with this service! I’m a human RN, with 2 cats and a puppy, and I’ve never seen an insurance company be so efficient without any hassle!
5

out of 5

VETERINARIAN: Animal & Exotic Medical Center

POSTED: | BY: Lisa Mills

Good insurance

I’ve had good experiences with MetLife Pet ins. It’s easy to submit a claim and I always hear back within a few days. Their price is good also compared to what I was paying with a different company
5

out of 5

VETERINARIAN: Midway Hollow Pet Clinic; Dallas, TX

POSTED: | BY: Diane Combs

Very pleased with Metlife claim processing

They do require quite a bit of paperwork from the vet, but it was worth it to me in the processing of paperwork for a back problem my Dachshund, Wally, had which lasted almost a month - but he is now all well, thanks to meds and advice from my vet. My policy has a zero deductible with a 90% reimbursement if the claim is approved. Wally's claim WAS approved, and I received 90% of what all I paid to my vet. It appeared in my on line bank statement this morning, so I would recommend Metlife.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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