MetLife | Pet Insurance Review

My dog had an accidental injury 5 days after policy accident effective day, she ran and suddenly started limping, on third day vet did x rays and diagnosis was that there was no hip dysplasia or any other illness, but most likely soft tissue injury. She took antiinflammatory for 7 days and finaly recoverd. Insurance did not cover any cost, they told me that illness cover effective day was still not active. But diagnose was injury not caused by any illness. Dog got injured by accident. I do not have time to fight with them, I canceled insurance immediately, but I will find some time to copy paste this experience whereever possible. Policy #1316217-01 my bill was 700$

I've been using first Pet First & then they were acquired by met Life. They take care of claims right away, they answer their phone when you call. I have been very satisfied

I adopted Nila from a rescue organization when she was 13 weeks old, saved from a high kill shelter in the south. I received one month paid pet insurance from PetFirst, now MetLife Pet. Nila is now 7 years old and having this insurance her entire life has made all the difference in giving her the care she needs. Wonderful customer service, prompt and accurate claim resolution. MetLife Pet is my one and only choice for Nila and any other pets I might have in the future.

Met Life is available to answer any questions quickly and simply, weather by phone or email. They reply quickly to your claims. I am thoroughly impressed with their service. Other businesses should take note!

Company has been very easy to deal with and claim process is very simple to follow. All claims were settled a timely fashion and reimbursements were received quickly.