MetLife | Pet Insurance Review

Acquired this insurance through my employer. Been with them for at least 3 years now and just had the need to use them on a regular basis starting last year. They have been on top of all claims and have not had any problems with any of my submissions to date.

always quick service to process claims and my questions are answered quickly and efficiently . My shepherd has an on going skin allergy and the have never denied her claim .

I am on my 2nd year with this company and I couldn't be happier. My mixed breed dog that I adopted in 2016 from the shelter has been healthy at all her yearly vet visits. This policy was offered through my current insurance and I decided the price was right and she wasn't getting any younger! 28 days after purchasing the policy my dog was diagnosed with Cushings Disease, I was devastated! I was overwhelmed by the cost of testing, but she was worth it. I was going through my e-mails and a reminder that my monthly premium had been withdrawn from my account caused me to check and see if the policy would by chance cover her treatments....I got a great surprise, they were covered! With my first claim I had to send in 12 months worth of Vet Visits to show she had not had any issues up to this point. So when I submitted my claims (and I've done so for medication and testing for this last year) they were quick in reimbursements per my policy. When I've had questions they were very prompt in responding. I would recommend to any pet parent. Of course the younger the pet the better the policy price, but that's a given with any policy. I like that you can choose your deductible, your max payouts per year...it makes it easy to find coverage you need at a price that is affordable!

This is by far the BEST experience I have ever had with an insurance company!!!! Thank you so much!! I only wish others were half as decent.

First time users…could not be happier