MetLife | Pet Insurance Review

It's a Nightmare! Over a month and still haven't received the approved claim funds ~$1800.00 They said they would Zelle on November 16 but didn't receive it. Later, the same day, they said it would be deposited in to my bank account within 1-3 business days but haven't. On November 16, 2022, then again on November 26 and 28; they said I will receive Zelle payment the next but never received it. I've spoken to Customer Service several times but no resolution yet. Also, earlier this year, they never paid a valid $2000 plus claim. December 8, 2022; I see a response from MetLife asking to send them an email. It was already done at least 10 times and just asked to send again to deceive readers of this post and trying to act like this email address provided to resolve the issue. It's a bull crap sweet talking.

Met-life is the best pet insurance we have ever had. This company knows HOW to take care of their customers. They are professional, efficient and caring.

I recently signed up for MetLife pet insurance and am very happy with the service provided. It is easy to submit claims and they reimburse you in a timely manner. I highly recommend pet insurance to dog owners!

I have used Met Life for 5 years now & I am fully satisfied with their product & responsiveness. Claim submission is easy & they are always responsive to questions.

Over a month and still haven't received the approved claim funds in over a month. They said they would Zelle on November 16 but still haven't. Later they said it would be deposited in to my bank account within 1-3 business days but haven't. I've spoken to Customer Service several times but no resolution yet.