MetLife | Pet Insurance Review

3.9

out of 5

Number of reviews 730

As one of Fortune magazine’s 2022 “World’s most admired companies,” MetLife is proud to have helped people protect what matters to them for 100+ years. MetLife Pet Insurance continues that tradition with a dedicated team of pet advocates who have been passionately serving pet parents for over 15 years. MetLife Pet Insurance offers pet parents an exceptional product from a best-in-class insurer at an affordable price — focused on flexible product offerings, competitive rates, and innovative policy benefits.
5

out of 5

POSTED: | BY: Jennifer Hernandez

Great Experience

I've unfortunately have had to file a few claims this year, but each time the process is extremely simple and relatively quick. I upload my documents and I have resolution within 7 business days. Their customer service when enrolling was absolutely top-notch, very warm and knowledgeable. They answered all my questions and the policy I received was very clear and thorough. However, I've haven't had to use their customer service for any issues yet. So far, really great experience.
5

out of 5

VETERINARIAN: Grand Canyon Veterinary Hospital

POSTED: | BY: Michelle Brooks

claims / overall satisfaction

I highly recommend MetLife Pet Insurance. It is easy to submit the claim now that I know what to get from the vet's office before leaving. Claims are received and processed quickly. Thank you!
1

out of 5

POSTED: | BY: Scammed pet parent

AVOID THESE SCAMMERS

SCAM. Signed up for insurance in December, never received any communications about my policy, not even a policy number. Apparently I was supposed to receive a whole Policy Packet, never saw it. I guess that’s my fault for trusting MetLife to be reputable. When trying to activate my account online- emails were ignored, customer service agents couldn’t give a straight answer on how to activate my account. The only easy part was cancelling the policy. They scammed me out of $130 as I was paying for this insurance for months and I didn’t even get a policy number.
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5

out of 5

POSTED: | BY: Beverly Heitzer

Claims processed quickly

So far I have had three claims that I submitted approved quickly. The process is pretty easy. I’m very happy with the service and glad that I enrolled. I highly recommend it.
5

out of 5

POSTED: | BY: Kim Lott

All around outstanding service!

My husband was in the hospital in January for a week. I had to board Kane during that time. The policy covered all of the expenses. Whenever I call customer service every one of their employees is kind and very helpful. Keep up the great work!! Best purchase I have ever made for Kane.
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Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

MetLife Pet Insurance detail
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
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