MetLife | Pet Insurance Review

First of all, they take forever to process a claim. On top of that, they will ask all sorts of history and soap paperwork. They make it hard for you and eventually deny the claim. Will NOT recommend.

Met life pet insurance steals ur money my did died on January 14 he got sick on 11 after everything I submitted a claim of 2,622.13 dollars I borrow from love ones and I submitted a claim since the 14 and I gave them all the info they needed I called 8 times to see wats going on and at the end they denied me because my dog had a incident 3 years ago and his legs so why did I get insurance that was the point of getting insurance cause my dog one day gets sick so they gave me hell for 3 months later to deny me cause he had history of a leg injury but they sure live to tax every cent off my paycheck every week my dog lost didn’t get no justice he deserved they don’t care about ur pets they care about there money and getting money so I hope u guys get wat u deserve one day n I don’t recommend met life pet insurance to no one they are a mafia a scam

Our young cat had acute bladder inflammation that needed diagnosis and treatment. Met Life’s online claim submission was simple and I had no problems getting the claims covered. It was very helpful for us.

Denied claims for being a prior condition when there was no diagnosis prior to insurance being purchased Was not given the oppertunity to appeal or explain the claim.

Getting MetLife Pet Insurance was the best thing I ever did for my 3-year-old Razor Edge Bully, who has been with me since he was 8 weeks old. I came across MetLife Pet Insurance as one of the benefits my job offers, and since he was my first dog, I signed up for it . I went almost two years without using the insurance because my baby was healthy, attending routine vet appointments and eating healthier than I did at times, LOL, since we monitored what he ate and did. However, randomly last September 2024 , my energetic, happy, caring, and loving baby began to show weakness and got sick. So we rushed him to the vet, and he apparently had stones in his bladder. Of course, I had to pay for everything upfront, and since I had never been in this sort of situation, I didn't know what to do about MetLife Pet Insurance. However, once I called them and spoke to customer service, they were caring and understanding of my situation, walking me through everything I needed to know about my policy, what was needed to submit a claim , how to submit it, and the entire process . They even followed up with me on everything. To this day, I receive emails from some of the customer service agents asking about my furbaby and his health. I will forever be grateful and love MetLife Pet Insurance. Thank you for everything and for having my furbaby's back!