MetLife | Pet Insurance Review

We've had 2 claims this year for our fur baby and both were for surgeries with significant costs incurred. Having the insurance helped greatly in covering those costs and we cannot recommend MetLife highly enough. The claims were handled promptly and efficiently and the process stress free. Thank you MetLife!

Our fur baby needed knee surgery and our local vet referred us to MedVet of Northern Virginia in Manassas - the best referral we've ever received. The surgery was a success, our girl is recovering extremely well and we continue to be amazed at the level of care and involvement exhibited by the entire staff to us. The true testament to the treatment and service comes from Lilliah herself - she hates going to the vet. And I mean HATES, as in crying and full blown temper tantrums. Except for MedVet. She goes in with tail wagging and just about stands on her head to get Dr. Coisman's attention the entire time he's performing the follow-up exams and taking to us about her progress. Her behavior alone is the greatest referral. Thank you MedVet!

They are nothing but con artists and liars. They take your money, promise refunds you'll never see, and deny your claim for obviously false reasons. My baby fell from a cat tree and they denied my injury claim stating I had no illness coverage at the time of the incident! Like um, hello, you just said your denying my INJURY claim because I don't have illness coverage? Well, probably cause it wasn't an illness, it was an INJURY! I've seriously considered taking legal action against them due to the fact I've sent numerous emails with no response. They are purposely ignoring me. Smells like a bad faith lawsuit in the works

It has been a horrible experience. I had purchased wellness with Inc coverage. All annual shots or doctor visits aren't covered until you meet the deductible. The experience and service has also be terrible. I have tried submitting multiple claim even meeting the deductible and they will not pay a cent back. I keep on getting that they don't have enough information. I have submitted multiple SOAPs (doctors notes) on the visits and it is still not enough. For the cost of insurance, I could have paid my vet bill 3 times over. It is not worth the cost. They don't answer their phones. When they do, they just say submit more information which never seems enough to get payment. So, the cost I have paid and the vet bills just aren't worth it. I strongly recommend that you don't use MetLIfe Pet insurance.

They killed my dog together with Negligent Vets. After my son took out insurance for my Furson. Effective date 2/18/24 and was seen on the 22nd .My World my life my Soul 💔😭💜🥀🖤 My everything. He did not deserve this. He was a blessing sent by God to me, no one will ever understand . He Rescued me. Mommies baby 💜😭💜🖤🥀.. We took him in after affective date. I submitted all direly and after constant calling for updates they denied claim claiming it was Preexisting when the lungs 🫁 were not the issue. They lured me as entertained me to have the Vet in which I saw (4) yrs ago correct the wording or Mgr. he no longer worked there so Mgr did what was requested as given okay by Hospital Owner. They came back saying the appeal cannot be done by a Mgr, it had to be done by a Vet. They gave me a hard time my furson being ill and needed followup Priority in which cost me more. I filed a complaint with the Dept of Finance. Having all Evidence. And if it were not bad enough I’m grieving till this day as all stripped a part of me. Days after he pass I get an email of them lying. Saying I took him to E/R due to lungs. I rebuttaled but said money will not bring me back my furson being ill. I got higher in debt as I feared submitting claims during investigation therefore maxing out. Having to request Donations a minimum in which that as well was milked.awaiting on Close to $900 that would have helped me and this dragged till after his Death 7/28/24. You all destroyed me Mentally ~Emotionally as Physically. I suffer from PTSD~Stress as Anxiety as Depression the unexpected way he left me as I was unaware his little body was slowly being Poisoned From March having taken him to another Veterinarian in which they refused to help appeal knowing it was not his lungs as they were “ Normal”. Yet had labored breathing due to pain. Pain I was unaware it was due to unaddressed diagnosis since March. 4 Months with never providing Antibiotics due to their negligence. He was not supposed to Die. Both failed him. I resulted in doing Holistic’s for his treatment till I can bring down debt. He passed away from an unaddressed Chronic infection on gums Vet never informed nor provided Antibiotics. As just as you could careless knowing his situation as health Status could have worked with me on a payment plan as he needed Labwork as Diagnostics done. America! We must wakeup . Our furbabies are dying as they are being used as a Business and Assets by Both. It’s time to dismantle these Corrupt Fraudulent ~Scamming Insurances as Greedy Vets. Start advocating for change . Healthcare with Preexisting as all included, just as we Humans. If those of us who have no Insurance have an Emergency 🚨 whether Admitted or not there is Something called Charity which pays if off and will help in many cases get you Healthcare.. If you need to go to a clinic and resorts in having Diagnostics as bloodwork done, they put you in a Sliding Scale. The government better wise up. Their lives matter and it’s up to us America 🇺🇸 to make Drastic changes as much more has to come and I will advocate for my baby till my last Breath. It takes a Village.. . Their lives matter. He was more than my ESA. He was my Furson.. Our furbabies are treated as “Property” that too shall change . They are Family, our furbabies. This is not healthcare, it’s as if you are paying Car Insurance or Mortgage. You do not pay all upfront with Healthcare. Scam. MetLife as last Vet has blood on their Hands and if your Conscious does not kill, the 500 degree dungeon will.. . You all have sold your souls Lucifer’s Children. He was only 9 1/2.