1
out of 5
POSTED: | BY: Jane Howard
I am furious with Many Pets!!!
I am furious with Many Pets!!!
They make it almost impossible to cancel your policy! They sent me a renewal - put my policy up by £10 a month even though I’d never made a claim and my dog is a low risk terrier.
I found a better deal but Many Pets gaslight you into leaving it until the last minute to cancel by saying they will immediately cancel your policy if you cancel your DD and you won’t be insured.
So I had to wait until the night before the renewal started to cancel my DD
I’d already sent them an email on 11th January telling them I wouldn’t be renewing!
I called too and was NUMBER 25 in the queue!
Guess what they did, they took the renewal premium a day early before I had chance to stop my DD - deliberately probably.
Then having ignored my email they have just renewed my policy today, a WEEK after I’d emailed them to tell them not to.
Seriously, stay away from these people They will try to frighten you into staying by coercion. Ignore it. Find another insurer who can be trusted to respond to instructions!
In the end I sat on the phone for 45 minutes to try to get it sorted.
The lady I spoke to was lovely, but it shouldn’t have come to that!
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