1
out of 5
POSTED: | BY: Dwayne
My name is Dewayne Jones
My name is Dewayne Jones. I purchased a Manypets pet insurance policy, policy number 3dmttv on 1/5/23. My account has been active since then. I have paid 3,667.92 in coverage costs. And yet every time but once that my pet has needed to goto the vet you find some reason to deny my claim. On the last two occasions that my pet has needed to goto the vet you have denied coverage of my claims based on pre-existing conditions. The last claim you denied, Dental surgery Ref: #los_46sbyE on 2/16/24 was because of preexisting periodontal disease so you refused payment to correct the periodontal disease. And the $409.00 part of the claim you did pay, you ended up only giving $188.00 because $221.00 was over the $150.00 yearly limit of wellness prevention covered in your policy. I realize that you are legally able to deny payment because all of this is laid out vaguely somewhere in your exhaustive list of terms in your 22 page policy but ethically do you think it’s fair to charge your customers $152.00 a month for a policy that only will pay $150 annually? Why am I paying you? So I will be cancelling my policy but not before I commit every minute of my free time over the next few weeks to report your ethically questionable business practices and filing complaints to the California Department of Insurance, The National Association of Insurance Commissioners, The Better Business Bureau, The State Attorney General, local consumer protection office as well taking to social media platforms to share with my considerable number of followers and my friends and business colleagues how terrible your insurance coverage is.
DEWAYNE JONES
Bo
Plan number: 1-MPI-CA-09-01420772-01
Wellness plan number: 3dmttv
Read more on Trustpilot