ManyPets offers customizable pet health insurance for accidents and illnesses, with an optional wellness plan for routine and preventative care, for both dogs and cats. It is currently offered in 40 states with plans to expand to more. ManyPets is underwritten by Accredited Surety and Casualty Co.
I've had two claims in the last couple of years and both were handled quickly and easily. No hoops to jump through, no waiting weeks for approval and reimbursement. Hands down, the one monthly bill I don't mind paying every month! When my youngest dog needed emergency surgery, I had such peace of mind knowing that cost would not factor in any decision I had to make. Luckily, he came through like a champ and I've been singing praises of ManyPets to everyone I know!
So grateful for the speedy and comprehensive support for my pup! I've had ManyPets insurance for a couple years now and, while I hoped to never need it, am so glad I had it in place when my doggo developed bladder stones and needed surgery. Within one week of the surgery, the claims were filed, reviewed, and reimbursed - just as they said it would be. If only human health insurance could work as seamlessly! I'll be recommending this company to all my pet-loving friends.
**Review of Manypets Pet Insurance**
Rating: ★☆☆☆☆
I have been a customer of Manypets for the duration of my pet's wellness policy & accident policy, which I purchased with the hope of mitigating the costs of my dog’s health needs. Unfortunately, my experience with Manypets has been overwhelmingly negative, prompting me to advise potential customers to consider other insurance providers.
Throughout my policy term, I did not make any claims until it was nearing expiration. I diligently gathered receipts from veterinary visits and supplements, submitting them before my policy expired. Despite my efforts, my claim was denied. When I contacted customer service for clarification, I was informed that the submission was rejected due to a 180-day filing rule, buried in the fine print of the policy terms.
The lack of transparency regarding claim submission deadlines is a critical failure on the part of Manypets. Such important stipulations should be made clear at the outset, not hidden away, which feels deceptive and undermines trust. Furthermore, when I attempted to address this issue and cancel my service, I encountered unhelpful customer service with no access to a supervisor and an inability to immediately cancel my account.
In conclusion, I have paid thousands of dollars in premiums without any return, faced with what appears to be deliberate inconvenience designed to discourage payouts. Based on my experience, I strongly recommend choosing a more transparent and customer-friendly pet insurance company. Manypets has not only lost my trust but also my business.Mimi canceled my policy today and they are refusing to refund my money when. The policy does not renew until May 5, 2024. I think I may need to contact the Better Business Bureau.
