ManyPets | Pet Insurance Review

Easy website. Prompt resolving of claim.

Claim processing is very fast. No sweat at all. Our lovely cat started vomiting a month ago, and our vet did several tests on him, blood work, X-ray, Ultrasound, we saved a lot after deductible.

Your app is easy to follow. Never had an issue filing requests and always handled quickly. Always kept up to date on the process

**Review of Manypets Pet Insurance** Rating: ★☆☆☆☆ I have been a customer of Manypets for the duration of my pet's wellness policy & accident policy, which I purchased with the hope of mitigating the costs of my dog’s health needs. Unfortunately, my experience with Manypets has been overwhelmingly negative, prompting me to advise potential customers to consider other insurance providers. Throughout my policy term, I did not make any claims until it was nearing expiration. I diligently gathered receipts from veterinary visits and supplements, submitting them before my policy expired. Despite my efforts, my claim was denied. When I contacted customer service for clarification, I was informed that the submission was rejected due to a 180-day filing rule, buried in the fine print of the policy terms. The lack of transparency regarding claim submission deadlines is a critical failure on the part of Manypets. Such important stipulations should be made clear at the outset, not hidden away, which feels deceptive and undermines trust. Furthermore, when I attempted to address this issue and cancel my service, I encountered unhelpful customer service with no access to a supervisor and an inability to immediately cancel my account. In conclusion, I have paid thousands of dollars in premiums without any return, faced with what appears to be deliberate inconvenience designed to discourage payouts. Based on my experience, I strongly recommend choosing a more transparent and customer-friendly pet insurance company. Manypets has not only lost my trust but also my business.Mimi canceled my policy today and they are refusing to refund my money when. The policy does not renew until May 5, 2024. I think I may need to contact the Better Business Bureau.

We have had ManyPets insurance for over a year now at least for both of our dogs and had never made a claim until this past month. They handled our claims very quickly thankfully and we are so grateful that when our little Emma was sick ManyPets was there for us to help us. Exactly what we needed insurance for - she's all well now and we are very grateful.