ManyPets | Pet Insurance Review

Paid premiums for 2 years for 2 dogs. My first claims were denied even though all information was submitted and my vet attempted to communicate with them multiple times. They left the vet on hold until the line disconnected multiple times instead of working with them, then immediately closed my claim for “lack of response” even with all documentation, history, and multiple email communications. I wish I’d never given them a penny.

Getting claims in have been a smooth process and the claims adjuster always gets back in a timely manner. Only gripe I have is they always ask about pets medical record everytime I submit a claim.

Good communication. Prompt. really seem to care about our experience.

Our rescue had been having an allergic reaction to something since we adopted her about a year ago. We have tried multiple meds both over counter and prescription, as well as switching foods to different types of meat, grain free. We’ve tried it all to lessen her symptoms. Benadryl daily worked for a little bit, which is when our vet suggested the allergy shots. With our dogs weight (70lbs) the shot alone would be close to $200, which every 3-4 months adds up. A coworker highly recommended ManyPets to help cover the cost of the allergen shots as that was our last resort before shelling out the couple hundred bucks to do the full allergy testing. It was disappointing to be told after filing a claim that due to her allergy issue being a preexisting condition that we are unable to have that covered by the policy. She has also had anal gland expression issues even with fiber supplements and a high fiber diet. While I was not looking for pet insurance to fully cover this expense, it was disappointed to learn that they would not be covering those expenses as well until she is symptom free/not medically treated for at least 18months. I would recommend ManyPets to think about a specific coverage plan for senior rescues.

Always fast and efficient.