ManyPets | Pet Insurance Review

Representatives are very knowledgeable, friendly, honest, patient to explain to me thoroughly. I appreciate great, kind customer service!

They have just been a wonderful company! They have been a lifesaver for our rescue Pit, and allow us to be the best parents we can be. We cannot be thankful enough!

Easy sign up! Wish preventive care was more inclusive of services we actually use & was more affordable.

Shady business practices.....you are NOT able to see your claims online, you are NOT able to edit or make changes to your payment methods for you monthly automated payments and when you call customer service they have limited access to data that would help navigate customer inquiries. On 2 separate claims, I was given wrong information over the phone. One of those claims, 2 separate represents provided me wrong information stating I was getting reimbursed and a check was in the mail which none was true. I had to call my bank to not allow this company to continue to charge my account each month. I don't care what their contract says, but the minute you not allow me to access my own personal data for my credit card information online, throws red flags and not be able to see my claims. I have been told for months that this is a future enhancement. It has been 9 months. Read the fine print and don't expect to get consistent and accurate information when everything is done in a silo behind closed doors when reviewing your claims. I have another dog that I use a different pet insurance from my previous employerand the experience is completely different. I can see my claims and what is/isnt' going to be covered and reimbursed. When you call customer service they walk through and can see the underwriter information and speak to it. When you are researching pet insurance, make sure you ask about the user experience as well as the fine print

I do not know yet I guess whenever I have to take my puppy to a vet or find that exactly what the insurance covers