ManyPets | Pet Insurance Review

Minkah went above and beyond to help me resolve my issues. With a commitment to customers like this, i can't see myself using any other pet insurance.

It is a total SCAM! First, it is so hard to get reimbursed. I paid $150 for heartworm protection shot, but they only reimbursed $21. Second, they do not allow you to cancel. They has some kind of contract with the bank. When you replace the credit card with the bank, your payment information will automatically renewed on their website. It is HORRIBLE HORRIBLE EXPERIENCE.

Horrible experience. I purchased my pet's insurance on Sept 19. Gave my credit card information at that time and received an email confirmation with an invoice that I thought was simply a receipt. No where in that email does it say my credit card did not go through. On Oct 17th I received another invoice at 9pm EST. Then at 12am Oct 18th I receive a cancelation email. I reached out to customer service once I read the email and was told my card was not processed because of a bad security code. Okay. They made zero and I mean zero effort to regain my business. They even lied and told me that I was told that my card was not processed when I first signed up by email but the email mentions nothing about a problem processing my card.

It was very easy to get my pets insured

Great support -- fast, friendly and great attention to detail. Our pet in enrolled in both the Wellness and Accident & Illness plans. That can be confusing when it comes time to file a claim. But the support folks have your back and will move a line item from one plan to another as needed. Overall a great experience and I highly recommend them. One feature they should add to their website -- make claims history with details available and downloadable.