ManyPets | Pet Insurance Review

Ordering ManyPets Insurance was fast, easy and very affordable. Website was very user friendly. replies were quick. I look forward to being with ManyPets for years to come.

After much research, I chose ManyPets as the insurance provider for my two cats, happy to have found a policy that covers older cats. My older cat hadn't been to the vet in over a year as she hasn't had any issues. She doesn't travel well so I spared her the trauma of being in the car. When I recently noticed blood in her stool I was really worried that it would be a serious issue so I brought her to the vet. It turned out to be nothing thankfully so I submitted the small claim with confidence that it would be paid out. Boy was I wrong. Unlike the many reviews about a quick turnaround, I waited 11 days for a response. The email from ManyPets states that claims take 22 days currently. They denied the claim on the premise that it’s a preexisting condition because my vet stated she had the issue for about a month, therefore prior to the policy start. In reality, she had soft stool for a time that I guesstimated to a month, not blood in the stool which happened right before I brought her in. As any pet owner knows, cats can have soft stools over the years which resolve on their own and can be caused by many reasons, none of which constitutes a “condition.” Soft stool is not a diagnosis. ManyPets has added this “condition” to her chart therefore she can’t be covered for any kind of soft stool in the future unless she never has it again for the next 18 months. Again this is nearly impossible for a cat eating off-the-shelf cat food that can cause diarrhea due to poor quality control or formula changes. So basically any condition she may have in the future that ManyPets can construe as related to the soft stool won’t be covered. If you’re an honest person who provides your vet with details to help your pet, beware – anything you say can and will be used against you. And if your memory is poor, make sure you have a calendar on hand to prevent having your pet branded with a preexisting condition. I canceled my policy, which had just charged to my card today, only to find out that they won’t refund the charge because you have to wait a month. So I’ve paid for two months of coverage for a healthy cat with one minor event that will never be covered. Stay away from this company unless you have a young pet with zero health history, or are adept at insurance-speak. You’re better off saving for your pet via an interest-bearing account with no headaches. I gave one star for the courteous demeanor of the agent I spoke with today.

My cat was sick about one month after I purchased the policy. I had to take her to the ER and the vet for follow up visits. ManyPets processed my over 1K claims once I provided all medical records within 2 days. Highly recommended!

I have not used this insurance yet. I did purchase it for my dog and felt ManyPets offered good coverage.

I’m really impressed and happy with your fast response. I can not believe what easy and effectively was my first claim with you guys. Thanks you so much.