ManyPets | Pet Insurance Review

Quick and easy sign up good options for my dogs good prices

The representatives were very helpful and informative. The claim process was confusing at first several requirements were necessary I was not aware off

Super pleased! I spent literal weeks researching basically every company and was completely overwhelmed. Ultimately, I decided to go with ManyPets for my two new kittens, Lux and Boy. Boy went to the vet one week ago for his next vaccine and a general check up since leaving the shelter. We did a fecal and his fecal came back positive for roundworm and hookworm. I wasn’t sure any of this would be covered but I decided to submit it anyway so that st the very least, they would begin to compile his complete medical history. I submitted the documents on a Tuesday afternoon. Today, Thursday, around 2:30p, I got an email that my claim was approved! I was genuinely shocked - I didn’t expect to hear back so quickly or honestly that they would approve anything. They ended up covering everything but the cost of his vaccine. Of course, I had a deductible, so I will ultimately only be getting about $13 back, but now I know for the rest of this policy year, his deductible has been met and my reimbursement will kick in. Now, some negatives, which is why I removed one star. There is no app, which isn’t very convenient. You have to do everything on your computer or on the mobile website. Once you submit the claim, although you do get an email confirmation, it doesn’t show anywhere on your account page. Now that my claim has been approved, it still is nowhere on my account. The explanation of benefits they send is helpful as an overview, but it doesn’t really detail why things were rejected. IE $37 of my bill wasn’t covered, but instead of saying specifically why, it just said it wasn’t covered for one of the below reasons, and listed said reasons. I knew what it was so no big deal, but I can imagine for lengthier bills, that section should be a little more robust. I also wish there was an option to pay the full year up front. All that said, I’m feeling very happy with my choice to go with ManyPets. My friend already signed her dog up, too!

I just filed my first claim for my puppy Jedi. The process was easy enough, and the decision was quick. Jedi had a fecal exam and vaccines. Turns out he has hookworm. The insurance company split the claim in two. Since he was diagnosed w/hookworm it tuned into a accident/illness claim as well. I will be receiving most of what I paid for the wellness, witch is good. The only reason I didn't give this review 5 stars is because: (1) they have no app. (2) you can not see your claim history online and there determination email doesn't really break it down for you as far as why something was not covered. I would say on a whole I'm happy w/my choice of insurance so far. Customer service is very nice and helpful. Once they get an app, and a claim history online I will give them a 5 star rating.

Claim was process very quickly so far so good