1
out of 5
POSTED: | BY: Vagner
Very dissatisfied
Very dissatisfied. I do not typically write negative reviews, but his one is concerning as a money scam. ManyPets makes it really easy to enroll, simple easy website enrollment. Immediately start taking premium payments, all easy. When comes time to process claims, a different approach comes up. I was aware that pre-existing conditions would not be covered and this is fair. What I was not aware was that upon placing the first claim, ManyPets requests 18 months of medical records and anything (really anything) that happened within 18 months is considered a pre-exiting condition. Even an itch is considered not covered for the next 18 months. ManyPets could easily have requested the medical history ahead of enrollment and established what was going to be covered or not. It only took the insurance adjuster a few hours to let me know that they were not going to cover any of my initial claim and a full list of "pre-existing conditions" now is listed on my policy (including any little thing that happened). I honestly feel this is not fair and regret I enrolled a few months back for nothing. I hope this can help other pet owners to not experience the dissatisfaction I feel now. By the way, when I asked for refunding my premium payments (that happened for nothing), I was told I should have read all the policy in full.
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