ManyPets offers customizable pet health insurance for accidents and illnesses, with an optional wellness plan for routine and preventative care, for both dogs and cats. It is currently offered in 40 states with plans to expand to more. ManyPets is underwritten by Accredited Surety and Casualty Co.
I’ve used another pet insurance provider for a little while, but upon our move to Tennessee, our rates increased significantly. This was my first claim with ManyPets, specifically their wellness plan, and it was a breeze. I submitted a screenshot of the order (which was an Amazon order for a water additive to protect the fur babies teeth) and without a question, it was approved and the money was deposited.
It would be easier if they had an app like other providers, but using their website was no more difficult, just a little more of a workaround.
Overall, based off of this interaction, I’d recommend ManyPets. I’m excited to see how future interactions go, especially when going through the actual insurance claims vs. wellness claims.
GREAT experience overall (due to the CS Agent Aleya). I submitted numerous invoices at one time under my "Wellness" plan. At first ManyPets denied them all saying it was inside the 15 day waiting period for "Accidents/Illness" because my new 4 month old pup had his first 'new puppy' appointment and had diarrhea while there. The Vet gave him some meds and ManyPets deemed that under my "Accident/Illness" (which I disagree, but not going to fight it). It took CS Agent Aleya to sort through the invoices and allocate the proper "Wellness" charges to the "Wellness" plan. The big issues the Aleya saw was that numerous agents were trying to work on my invoices without having the background and context that Aleya had. After speaking with her, she was able to pull all 4 of my invoices and review them. She was professional, courteous, knowledgeable, and patient while I explained what happened. She kept in constant contact with me via email and phone and explained all the reimbursements. I would recommend all ManyPets CS Agents be trained or mentored by Aleya.
