ManyPets | Pet Insurance Review

Started off loving this company - had a great experience signing up with them and have had great customer service experiences. When we first got our dog last year, I loved that they offered wellness coverage as I couldn't find that in most places. I was consistently reassured when I signed up that I could always change/downgrade my plan when it came time for renewal, so I opted for a higher coverage plan since it was my first time with pet insurance and my first dog, just to err on the side of caution. With my renewal coming up I called to discuss changing my plan going forward (as I found I didn't need as full of coverage as I originally got), and am hitting financial strain in which I need to be more cost-conscious. Now I'm told they've changed their system, and the lower coverage options I had before (and was talked out of with the promise of being able to change them down the line) are not an option anymore. It's really disappointing to not give your customers a heads-up with changes like this, and at least give the existing customers the option of changing before you implement this change company-wide. I'm still deciding how I want to move forward and if I want to continue using them knowing that this is how they treat their customers.

Easy to get the insurance and affordable

Easy website to navigate, user friendly!

I have registered plan for my new pet before 1 week.But it get cancelled.As usual the pet insurance is bought before the pet arrival.And no body no terms told me can not regist before the pet arrival when I registered manypet.And I don't know why when My pet is come，the deductible and reimbursement is no longer 90% and $250！

Really impressed! They process the claims and payout really quickly. The cost is really competitive and they cover pretty much everything. I have called a few times about changing payments and the customer service is awesome. I spent a lot of time researching who to choose and I am so glad I found them :)