ManyPets | Pet Insurance Review

I have not yet used the policy, mainly purchased for help with unforeseen expenses. Purchase process very clear and easy. I received my electronic policy documents immediately. I found them to be clear and easy to understand.

This review is regarding my buying experience… ( I have only been a customer for 14 days & thank goodness have not needed to use the policy) I researched, read reviews, & spoke to front line agents of multiple policies. (Calling some companies multiple times). Although,speaking to the different front line agents was not a deciding factor in my decision, I must say the ManyPets agents were always very patient with me and answered all my many questions. The night I signed up, the agent not only answered add’l questions but stayed on the phone with me throughout the entire signup process & when I did not get an email confirmation immediately, she promised to watch the acct & have someone email me once my pymt posted (I did receive the promised emailed receipt). The initial’formal’ receipt was received about an hr later. So far I am glad I chose ManyPets

This was the first time having to use my new insurance. I was unsure on how it was going to go however, it was a very nice experience. They were very timely with emails and with what they need it I was pleasantly surprised.

The website is easy to navigate. I like that there's a sample policy for me to explore and FAQ's to clarify some things. I also called them and I'm very satisfied with the rep who handled my inquiries professionally. I transferred from another insurance and ManyPets waived the waiting period for my pup as soon as I submitted the documents they need. I haven't submitted any claims yet but I have high expectations for this company and I hope I won't be disappointed.

I want to say that this company is amazing. I wish all insurance companies (auto, health, etc) were as easy to work with. You reach someone immediately when you call them and they are always happy to help. I have been a customer since June 2022 but decided to write a review today because I just filed my first claims yesterday. Everything was processed in less than 24hs and covered exactly as explained in the policy document. Thank you Manypets!