5
out of 5
POSTED: | BY: Michael Custer
Very easy process. Much cleaner than other insurance company claims
Very easy process, received funds quickly. Highly recommend Lemonade!
4.9
out of 5
Number of reviews 805
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Katie Songbanphot
The best customer service
They are the best customer service.
5
out of 5
POSTED: | BY: Louis Dibella
I would recommend this company to every pet owner
Very happy we had a couple of claims and they took care of them with no problem
5
out of 5
POSTED: | BY: Richelle Yekel
Everything has been quick, easy, and excellent!
I actually looked up reviews for best pet insurance and Lemonade was recommended among the top 10. I understand why now. Acquiring the policy was easy and quick, everything was explained in a comprehensive manner without being bogged down with unnecessary paperwork, filing claims is a breeze and they walk you through how to do it, i use the app on my phone which is set up nicely and easy to navigate, my claims have been processed quickly, they give back through charities, and best of all they are helping me keep my kitten healthy and happy!
4
out of 5
POSTED: | BY: Megan Sacco
Amazing service, I just wish they covered more
Lemonade is amazing! It is so easy to submit a claim, to get reimbursed, to ask questions - nearly anything a pet parent could need! The only thing is I wish they covered more. My dog's anxiety medication is not covered, nor is some of her other medication or preventatives. They also don't cover dental at all which is a great expense the vet says is essential. I wish they offered coverage at an affordable price that includes these things, as it would be more worth it to me. For now I'm left wondering does the amount I pay per year make it worth the lower amount I get reimbursed for her annual visit.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet